CANCELLATION
POLICY

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order.

As we have tie-ups with third-party vendors and the booking is for limited allotted seats, we consider the booking as a commitment that is already made.  A cancellation request affects the facilities given to other participants, Thus, following are our cancellation charges:


 

If the cancellation is done 5 days from the tour date then FULL REFUND is applicable.

 

If the cancellation is done 3 days from the tour date then HALF REFUND is applicable.

 

If the cancellation is done before 1 day from the tour date then NO REFUND is applicable. 

You can also opt to carry forward the amount for a future event happening in coming 2 months.

In case of unforeseen weather conditions or government restrictions, certain activities may be cancelled and in such cases, we will try to provide an alternate feasible activity. However, no refund will be provided for the same, In case we are not able to give any alternate activity then we would refund 95% of the tour fees after deducting 5% of transaction cost.

 

You can send your cancellation request to prani.petsanctuary@gmail.com

REFUND
POLICY

Once cancelled, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days.

PRIVACY

POLICY

The information we collect
We do not collect personally identifiable information about you, unless you choose to fill out your information on this website. In general, you may browse our website without providing any personally identifiable information about yourself. We do automatically collect certain non-personally identifiable information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability.

 

How we normally use information about you
We use non-personally identifiable information to analyse site usage for us to improve our website.
We use personally identifiable information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.
We may share your personally identifiable information within Into the Wild, our offices or with any of our subsidiaries, business partners, service vendors, authorized third-party agents, or contractors, located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations. You expressly agree to such transfer.

Consent
You consent to Into the Wild using such personally identifiable information as per this policy. Into the Wild may, if you so choose, send direct mailers to you at the address given by you.

Right to opt out and withdrawal
Into the Wild respects your privacy considerations and hence provides an option to you, to not provide the personally identifiable information or information sought to be collected. You can also withdraw your consent which was earlier given to Into the Wild, and the same must be communicated to Into the Wild in writing.

Authenticity
Into the Wild shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.

Cookies and other technologies
Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that website can remember who you are. By continuing to use our website, you are agreeing to our placing cookies on your computer in order to analyse the way you use our website. Please read our Cookie Policy carefully for more details about the information we collect when you use this site. If you do not wish to accept cookies in connection with your use of this website, you must stop using our site.

Links to third party websites
Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s websites privacy notices and Into the Wild does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.

Our commitment to security
Into the Wild utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Into the Wild takes reasonable steps to ensure that all dealings in personally identifiable information is processed fairly & lawfully after receiving consent of the information provider. Into the Wild may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.

Changes to this Policy
Please note that this policy may change from time to time. Please review the policy periodically for changes.